LoginShare for Kayako

Nala Networks' new LoginShare for Kayako module can be used to integrate Kayako's Help Desk software with your Magento customer base. With this integration, users can log into Kayako's Help Desk by using a Magento e-mail address and password.

Users save time and avoid hassles by logging into Kayako without registering a separate account for Kayako.

How is a user account identified and linked?

Each user account is identified by that account's e-mail address. The system expects each e-mail address to be unique; if not, the system will simply update the staff record each time a new user attempts to log in.

How are authentication failures handled?

The user's login attempt is rejected.

Features

• - Allows Magento users to log into the Kayako support system using a Magento user e-mail and password.
• The module features a LoginShare test url for testing the user login and password with Magento; this feature is customizable and can be enabled or disabled from the admin interface.
• Can be configured to allow either global scope, or only a specified web site
• 100% open source code
• Meets or exceeds current best-practices Magento programming standards for most versions, and is compatible for most customizations.
• Supports Magento CE v1.5 through v1.8
• Quick, easy installation, typically within 2 minutes

Integration URL

Testing URL : http://www.example.com/xlogin/index/test

Integration URL : http://www.example.com/xlogin

Technical Support

for project information and source please visit https://github.com/nalanetworks/Nala_KayakoLoginShare

For support from highly-experienced staff is available by submitting a ticket at http://support.nalanetworks.com