RMA by Amasty
RMA by Amasty
Please find full description, live demo and user guide at RMA module page.
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Provide customers with more reasons to stay
Experienced marketers know that an online store should run like a well-oiled machine. Each aspect counts. If your return merchandise authorization system is not customer-friendly or responsive enough you risk losing a good per cent of your clients.
With the Magento RMA extension you’ll easily arrange an efficient RMA request process that will definitely bring additional points to your customer service and visibly enhance clients’ satisfaction.
Effectively manage RMA requests
An advanced magento RMA tool allows you constantly keep an eye on your requests history and timely process all incoming queries. On the Request Management grid you’ll be able to quickly find and process any request you need. This handy option will take your customer service to a new level and help to retain clients.
Improve customers’ experience
To dramatically increase visitors’ satisfaction offer them easy and clear way of making RMA requests. Let shoppers create and send them even not being logged in with the help of their email and order number. Apart from that now customers can attach additional files to their requests to provide shop admins with more details.
Raise admins' productivity
With the magento RMA module tools list one can adjust return and replace process to the needs of each particular store. Due to custom statuses, reasons and resolution types you’ll be able quickly find the RMA requests that need to be urgently resolved. Now your customers can choose one of numerous reasons for their requests and add a detailed comment.
Take advantage of multistore support
The extension allows you effectively manage different store views and specify certain options for particular stores. Now your clients will get custom emails created for each paticular store view. They will also higly appreciate status labels carefully translated for them on their store account page. This easy, but very effective features will dramatically improve customers' experience and bring you more loyal clients.
Quickly process RMA requests
To find out more information about the RMA reasons allow customers attach addtional files to their requests. This handy option will significantly reduce the time spent on request processing, as store admins will get the detailed problem description at once.
Live Demo:
Other Features
