Abandoned Carts Notifications

Overview

This module includes two functionalities:

The first one is an automatic email notification for customers who abandoned their carts after a customizable number of days
The second one is an automatic email notification when products which are in an abandoned cart go on sale

With this extension, you can increase your sales with follow-up emails in order to bring back customers who did not checkout the first time they added products to their bag.

Here is an example of the first functionality's email: Dear John,
You have abandoned a Apple iPad 8GB and 2 more products in your cart.
Follow this link and log in to finalize your purchase: http://www.mystore.com/

Here is an example of the second functionality's email: Dear John,
You have abandoned a Apple iPad 8GB in your cart.
It was 200€ and now is 150€.
Purchase the 2 other sale products in your cart and save 85€ on your order.
Follow this link and log in to finalize your purchase with the new special price: http://www.mystore.com/

Configuration

Emails Design

In the backend, access System > Transactional Emails
Click on the "Add New Template" button
Under the "Load Default Template" section, choose "Abandoned Cart Template" for Template and "English (United States)" for Locale
Click the "Load Template" button and design your "Abandoned Cart" email to match with your store emails.
Repeat step 1 - 4 choosing "Abandoned Cart Sale Template" in step 3 to design the "Abandoned Cart Sale" email.

Module Configuration

Access the module configuration under System > Configuration > Digital Pianism > Abandoned Carts Emails.

Enable Abandoned Carts Notification: setting this option to Yes will enabled the email notification for customers who abandoned their carts.
Sender Name: here you can provide the sender name of the notification email
Sender Email: here you can provide the sender email of the notification email
Email Template for Unaltered Abandoned Carts: here you have to choose the email template you created previously for the "Abandoned Carts" email.
Send Abandoned Cart Email After: in days, this is the delay before the email is sent. For example, if you provide 7 in this field, the abandoned cart notification email will be sent 7 days after the customer abandoned its cart.
Enable Sale Abandoned Carts Notification: setting this option to Yes will enabled the email notification for customers who have abandoned carts with sale products.
Email Template for Abandoned Carts Sale: here you have to choose the email template you created previously for the "Abandoned Carts Sale" email.

Save the configuration.

The emails are sent at midnight via a cron job.