Zoho SalesIQ
Zoho SalesIQ
Introduction
It’s time where communication with our customers have gone one step ahead in real time. Give your customers access to real-life agents who they connect instantly. Real names, real photos, real people, real easy. With Zoho SalesIQ you can instantly connect to your customers and deliver instant support.
Why SalesIQ?
In SalesIQ, you can customize the chat window color, text, logo, icons, input fields (Name, Email, contact number) and many more.In the era of real-time communication and instant-everything, customers expect a prompt answer to their questions. With its neat web interface, Zoho SalesIQ allows agents to pick customer chat requests and help them to solve their problems instantly thorugh Live Chat.
You can easily create, configure and customize your SalesIQ within minutes, Embed the customizable chat widgets into your website and provide a personalized Support experience to your customers.
Features
- Chat Embed Customization
- Support Customers from your Mobile Devices
- Gaze into the future and see what your customers type as they type it and magically make custom solutions appear before they ever hit submit
- Zoho SalesIQ Integration with Zoho CRM and Zoho Support
- Powerful Reporting
- Advanced organizational features, which includes departments.
- Chat transfer and Monitor
- Categorized Canned Messages
- IP Blocking
- Agent roles
- Business hour
Installation
- After installing the plugin, go to System->Configuration in the admin page
- Select Zoho SalesIQ under Zoho Extensions
- Click here to sign up for Zoho SalesIQ and get the widget code
- Paste the widget code in the Chat Widget Code text area
- If you need a floating chat window, select Enable from the Chat Window drop down and select the pages where it should be included in the Include in list view.
- If you enable the Quick Chat Button, it will be displayed above the Add to Cart button in Product pages. On click, a floating chat window is displayed (if not enabled already) and the chat is initiated.
Support
Please send a mail to This email address is being protected from spambots. You need JavaScript enabled to view it.