ET Change Payment Method
ET Change Payment Method
Extension adds an ability to change payment method for already created order.
By default Magento doesn't have an ability to make changes to order after it was created, but in reality customers often change their decision and pay for their orders using payment methods that are different from the ones they specified during checkout. With this extension you will be able to
- enable/disable ability for customer to change payment method on view order page in his account
- enable such feature only for shop staff in admin panel
- exclude some of the payment methods from the list of methods that are available for change (some payment methods doesn't support such feature)
Permanent link to the extension on our website.
Use Examples
Not enough funds on account
During checkout customer chose credit card as payment method. When he tried to complete payment, he found out that there aren't enough funds on his bank account and decided that it will be more convenient for him to pay in cash when he will receive the product.
This extension allows him to change payment method by himself without calling to the shop staff. You can also set up notifications for staff when customer changes payment method.
Payment error or payment service is down
When customer tried to complete payment, he found out that payment service isn't working, but he desperately needs this product. If you have our extension, customer will be able to change payment method by himself without calling you or your staff.
Passing by
Customer was planning to pay with bank transfer, but is passing by your shop and have decided to receive the product on his own by paying with cash. To make order information relevant, shop staff can change payment method for this order in admin panel.
Extension Support
Extension support is available through issue tracking system.
You can see information freely, but you will have to sign up to open a ticket.
Please, report all bugs and feature requests that are related to this extension.
If by some reason you can not submit a question, bug report or feature request to our ticket system, you can write us an email - This email address is being protected from spambots. You need JavaScript enabled to view it..
On extension page you will find Frequently Asked Questions, Changelog and Documentation.
