Parcel Pup Integration - Automated Parcel Tracking and Notifications

Hate it when you order something and have no idea when it will arrive? Your customers do too. Keep them and yourself in the loop with constant automatic updates. Avoid customer frustration, reduce undelivered packages and gain valuable insights into your carrier performance.

What this module does

This module allows a store to integrate with a parcelpup.com account. Parcel Pup offers automated parcel tracking and notification services to your customers to keep them informed of the status of their order as well as leverage this unique marketing opportunity through marketing in notifications.

Parcel Pup is FREE for up to 50 orders per month. Volumes greater than this will require a paid plan starting from $19/month. You need to create a FREE account at www.parcelpup.com to access your API key and get started.

This module will not make any changes on the front end of your store. The only changes are in the admin panel. View detailed documentation here.

Supported Carriers

Parcel Pup supports all major carriers including UPS, USPS, Fedex, Toll, DHL, Australia Post, Royal Mail and others. For a list of all supported carriers visit the carrier page.

Support for Multiple Stores and 3rd Party Apps

For those of you that utilize 3rd party shipping software that may in some cases bypass the modules triggers to send data, there is a convenient cron job setting that can be configured to search for unprocessed tracking details as often as you like (default 4 hours).

The Module also has support for Multiple Websites being managed from the same Admin Panel. Just setup each website with different API keys and you can use completely different notification templates for each store. Simple.

Parcel Pup Features

Automated Parcel Tracking

From Warehouse to Customer, we keep everyone informed.
Parcel Pup uses the tracking numbers from the parcels you send to automatically notify your customers when their parcel is lodged, In transit, out for delivery, delivered, when there is a problem, and more.

By removing the need for the customer to manually check the status of their order, you'll be not only improving customer experience and after-sales engagement but also reduce undelivered and carded items by keeping everyone informed.

Custom Notifications

Our custom notification templates are beautiful and responsive.
We have pre-made templates for each type of tracking status. Use or modify one of our templates or create your own from scratch in our easy to use WYSIWYG editor
We also support a huge range of merge tags for dynamic and personalized notifications.

Advanced Parcel Analytics

Data you wont find anywhere else.
Get real life, case specific analytics on your carriers performance. Gain valuable insights into domestic and international average delivery times, success rates, and current parcel statuses.

But don't we already send shipping notifications?

Timely shipping updates means happier, more engaged customers.
Don't just throw a tracking number at them, make the most of these unique customer engagement opportunities and tell your customers about your current specials, reward program, social campaigns or just show some love. All while giving them constant tracking notifications direct from YOU.

Quick Install Guide

1. Click "Install now" at the top of this page and copy the extension key.
2. Log into your Magento Admin and go to System->Magento Connect Manager
3. Enter the Extension Key that you copied from this page and complete the install.
4. Once Installed, clear the cache, logout and log back in.
5. Go to Parcel Pup and create a Free or Paid account.
6. Once logged in to Parcel Pup, follow the wizard to setup your store details and create a new connection for magento.
7. Copy your API key and Access ID and paste into the Module settings page located at settings > Parcel Pup. Click Save.
8. Click "Update Carriers" button to download the latest list of supported carriers.

Thats it! You can now add tracking numbers via the shipments page in magento admin. If you don't select a valid Parcel Pup carrier (starts with "pp-") then the tracking number will not be sent. For full documentation and instructions on how to use visit the magento integration page.

Support and Contact

If you need help or have any questions, email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

If we don't support your carrier yet, send us some tracking numbers and we'll get it supported asap free of charge.