First, about the bugs. Just as any software Joomla has bugs too. The least you can do in return for using this great software for free is to report promptly any bug you come upon. This can be done directly on Joomla 1.6 issues tracker. Please just make sure that you are reporting a real bug. If you have even the slightest doubt, try to discuss it first with the community.
Second, how to get help from the community. Many forums serve Joomla community such as:
- Siteground Joomla forum - a popular Joomla forum administerered by experts in Joomla (the Siteground Support team), which ensures prompt replies to your issues.
- Official Joomla forum (forum.joomla.org) - the official Joomla forum
Even though Joomla community is very friendly and helpful, please just make sure to do 2 things before posting your request:
- Make sure that no one else has posted a similar topic or asked a similar question. For this purpose you can search the forum or even check it with Google.
- Check thoroughly the Joomla documentation for a related article. Almost everything in Joomla is documented and well explained. Joomla has made it very easy to read the documentation about a certain feature. You just have to click on the help icon as shown in the picture below:
Hopefully, when using Joomla 1.7 you will not have to look for help too often and you will find it intuitive and easy to use.